Please quote your order number. You can find it on your confirmation page, or by tracking your order.
Delivery problems
If a parcel is late, damaged or has not arrived, please contact Aha Rasam rather than the courier. Your contract is with us, and we will deal with the courier on your behalf.
Escalating a concern
If customer support has not resolved your concern, you can escalate it to our Grievance Officer. We aim to acknowledge a consumer grievance within 48 hours and to work towards a resolution within one month.
